24/7 Access — Fast and Easy!
Why bother learning new technology? 360’s web-based services provide the best advantage for our clients with 24/7 secure access online. Using our innovative web-based software, you can manage all documents online (from almost any internet-capable computer) with a few mouse clicks. Because your documents are saved online indefinitely, you can access them anytime.
Need to know the status of a dictation you submitted just two hours ago? Go to your pending folder in your online account to see (or play) all your uploaded dictations waiting for transcription. Are you out of the office without the patient’s physical chart? You can still complete your work online by accessing your patient’s file, password protected of course!
Seamless Integration and Complete Coverage
360 systems bring together all the strengths of your EMR and our transcription team. Our technology easily integrates voice capture, transcription workflow, and importing documents into your EMR.
Take advantage of our expertise and the stability offered by our trained staff. By choosing 360 Transcription, you eliminate the overhead costs of employing your own transcriptionists while technology makes it feel like we’re working right in your office!
Step 1: Dictate and Submit
Like our traditional service, you can easily dictate patient information using a digital handheld recorder or by phone using a toll-free number. Submitting your files to a secure 360 Transcription site is simple:
- If using a recorder, plug it into your PC and click to upload the files.
- If dialing our toll-free number, choose options via the keypad and hang up to send the files immediately.
Step 2: Transcribe
In addition to 360’s experience and proficiency, our web-based software provides our transcriptionists with behind-the-scenes processes. This system is “hidden” to our clients but builds in efficiencies that guarantee fast and accurate service.
Step 3: Quality Review
360’s web-based system speeds up quality reviews by automatically routing transcribed files between the transcriptionist and reviewer. This allows necessary edits to be completed quickly and further ensures 360’s accuracy that exceeds industry standards.
Step 4: Online Access
No more than 24 hours from your dictation, your transcribed files are available online. If you review your documents and aren’t 100% satisfied, you can quickly return those files to us with your comments for the transcriptionist’s immediate attention.
You and your office staff can then view the summary demographics, edit, print, search/sort, e-fax, mark dictations as STAT, and archive — all online! Doctor’s can have an electronic signature to ensure authentication. Your business also benefits from the technology’s built-in efficiencies and a full suite of reporting capabilities featuring critical management information such as productivity, costs, and turnaround times. For added peace of mind, 360 Transcription stores your files in our archive system for 10 years. Lost a file? Just call us!